Privacy Policy – Vedik Spa
At Vedik Spa, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit vedikspa.com or use our online booking services.
1. Information We Collect
a. Personal Information
When you book an appointment or contact us, we may collect:
- Your name
- Phone number
- Email address
- Preferred services and booking details
- Payment information (processed securely through payment gateways)
b. Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Browser type and device details
- Cookies and usage data
2. How We Use Your Information
Vedik Spa uses your information to:
- Process and manage online bookings
- Confirm appointments and send reminders
- Provide customer support
- Improve our website and service experience
- Send promotional offers (only if you choose to receive them)
- Ensure secure payments through trusted gateways
3. Cookies
We use cookies to:
- Improve site performance
- Enhance user experience
- Analyze website traffic
You can disable cookies through your browser settings anytime.
4. Sharing of Information
We do not sell or trade your personal data.
We may share your information only with:
- Secure payment processors
- SMS/email service providers
- Legal authorities if required
All third-party services follow standard data protection practices.
5. Data Security
We implement industry-standard security measures, including:
- Secure servers
- Encrypted payment processing
- Restricted access to personal information
However, no online system is 100% secure. While we do our best, we cannot guarantee absolute protection.
6. Your Rights
You may request:
- Access to your personal information
- Updates or corrections
- Deletion of your data
- Opt-out from marketing messages
For any such requests, contact us through our website.
7. Third-Party Links
vedikspa.com may contain external links. We are not responsible for their content or privacy practices.
8. Children’s Privacy
Our services are not intended for individuals under 18 years.
We do not knowingly collect information from minors.
9. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date.
10. Contact Us
For any questions about this Privacy Policy or your personal data, please contact us via the Contact Us page on our website.
